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More time for your business.
Less time buried in admin.
Practical business support that keeps things organised,
moving and off your to-do list.
You Don’t Have To Do Everything Yourself
Let me take care of the tasks
that keep stealing your time.
Running a business comes with a never-ending list of things to do. From managing emails and keeping on top of admin to following up customers and updating spreadsheets, the little jobs can quickly take over your day.
That’s where The Virtual Nest comes in, providing practical, reliable support behind the scenes so you can focus on the parts of your business that need you.
How I Can Help?
01
Inbox & Calendar Management
Keep your inbox and calendar under control with practical day-to-day support, from managing emails and enquiries to appointments, reminders and follow-ups.
02
Customer & Admin Support
Stay on top of the everyday admin that keeps your business moving, including customer follow-ups, documents, forms, records and general business support.
03
Data & Business Support
Keep your business information organised and up to date with support for spreadsheets, data entry, CRM updates, databases, PDFs and task lists.
Get To Know Me...
The Virtual Nest | HELLO, I’M MEL
I’ve always been someone who enjoys helping people, solving problems and bringing a little order to the chaos. After many years working with people and businesses across sales, customer service and aged care, I know the difference the right support can make.
And that’s really where the idea behind The Virtual Nest comes from.
I believe every business needs a strong foundation & the right support around it.
A nest is built piece by piece, with each part adding strength, structure and support. I see business in much the same way. You’re at the centre of your business, but that doesn’t mean you need to manage and carry every piece yourself.
The Virtual Nest is here to provide that extra layer of support behind the scenes, taking care of the emails, follow-ups, admin and everyday tasks that quietly consume your time, while helping keep things organised and moving.
Because when the foundations are taken care of, you have more time and headspace to focus on what matters most:
Running & growing your business in a way that works for you.
Support That Fits Your Business
| How it works
Packages are paid upfront at the start of each month, which locks your hours into my calendar so you’re never left waiting in the queue. Your hours are flexible across the month, so if one week is quiet, we can shift that time to when you need it most.
Busy month? Extra hours can be added, subject to availability. No penalties, no surprises, just reliable support you can count on.
1 | Lite Support
16 Hours per Month
A little breathing room. Regular support with admin, follow-ups and the tasks that keep slipping down your list.
2 |Core Support
24 Hours per Month
More room to focus. Consistent, reliable support helping you stay organised and taking more off your plate.
3 | Plus Support
32 Hours per Month
Your go-to right hand. Ongoing support to keep everything running smoothly, so you can step back and focus on growing your business.
4 | On Demand Support
Tailored to suit
Ongoing support, tailored to suit your business. Let's discuss what works for you.
Experience You Can Rely On
Years of working directly with customers, businesses and teams has taught me the value of clear communication, reliability and following through.
My background in aged care, navigation and support has been built around organisation, problem-solving and helping people find a way forward when things feel overwhelming.
Supporting communities through challenging situations taught me to stay calm, adapt quickly and focus on what needs to happen next.
Years of working across busy roles have built strong skills in organisation, administration, systems and getting things done. I’m comfortable working independently, taking initiative and keeping the details moving without needing constant direction.
Ready To Get Your
Time Back?
Book a discovery call to discuss
how we can support your business.
Get In Touch
Need an extra pair of hands in your business?
Whether you need ongoing support or help getting on top of a particular project, I’d love to hear what’s taking up your time and where I can help.
Send me a message and I’ll get back to you within 24 hours.
Email: [email protected]
Phone: +61 415 169 228
Business hours: Mon – Thurs 8.30am–4.30pm